We think our products are awesome. If for any reason, it doesn't work out for you, we understand.
Items purchased directly through The Man Shop online store are returnable for up to 30 days from the date of shipment under the following conditions-
-All items must be in unopened, unused condition and remain in the original packaging. For colognes, that means they may not be opened, sprayed, touched, or used in any way and candles must remain unlit. All skincare must remain sealed and unused.
-To request a return- contact us via email at firstname.lastname@example.org for authorization and return instructions.
Upon receipt of your returned order at The Man Shop, you will receive notification of the processed return. All returns will be refunded back to the method of purchase, unless you request a store credit.
Return credit will normally be issued within 3 to 5 business days of receipt of your return at The Lodge. Your return credit will be for the purchase price only. Shipping fees are not refundable.
Shipment expenses for returns are the responsibility of the customer. The Man Shop assumes no responsibility for the transit of goods in return to us and will not be responsible for items returned without authorization, without verification of receipt at The Man Shop, nor returns outside of the stated timeline. We recommend sending your return via a trackable shipping method so that you can verify safe arrival at our warehouse.